We want you to be 100% satisfied with the special items you ordered. If for some reason the item is not a perfect fit or not what you expected, please return it in its original condition and we will give you a full refund within 30 Days.
Return & Exchange Policy for Online Purchases Only!
To make sure you are satisfied with your purchase from JolieFemmeDeuxLingerie.com returns are accepted within 30 Days from the order date.
All items must be returned in its original condition with the tags attached and all packaged items must be sealed.
All SALE items, adult items, G-strings, opened hosiery are Final Sale NO Exceptions!
Shipping fees are NOT refundable.
Please be advised if you do not comply with the return policy your return will be rejected, and will be shipped back to you.
Please include a copy of your receipt or the order number with the Return & Exchange Form mailed to you and address all returns to:
JOLIE FEMME deux Lingerie
Attn: Web returns
2683 Via de la Valle
Del Mar CA 92014
We encourage you to use certified or insured mail, as we cannot be responsible for the items lost in the mail. Once the item is received, please allow up to 10 business days for the transaction to be processed. We will e-mail you a refund transaction receipt confirming your refund. Refunds can only be made to the original credit card.
It's such a joy to offer you the exact same designers on our online shopping site. Please let me know what you think - suggestions, likes, dislikes. I really want to know. So far the response has been extremely positive! I'm excited to announce that life has taken a little turn and we will be re-opening soon in a great spot on CEDROS with a plethora of parking!
In the meantime, I'm feverishly searching for more extremely unique lingerie lines to keep you happy!
See you soon,
Whatever your needs are - lingerie, sleepwear, loungewear, bridal, corsets, bodyshapers/slimmers - we have it. I will also special order anything you wish. In addition, we offer complimentary alterations on all in-store purchases, so each piece is a custom fit.